Trending...
- The Simplest Small Business You're Probably Not Thinking About
- KLEKT Announces Appointment of Jay Kimpton to Board of Directors
- iatroX surpasses 500,000 clinical queries and expands specialist exam coverage
ST. PETERSBURG, Fla. - PrAtlas -- Kobie, a market-leading loyalty technology and services provider, has won a Gold, Silver, and Bronze Stevie® Award in the in the 20th annual Stevie Awards for Sales & Customer Service, marking its third consecutive year as a winner amidst more than 2,100 global business nominations.
Comments from the panel of worldwide judges cited Kobie's innovative use of governed AI, speed to market, and proven revenue impact as contributing factors to its multi-award-winning results. Judges commented:
Kobie's Contact Center provides expert Tier 1 and Tier 2 loyalty care solutions that accelerate issue resolution while deepening emotional loyalty with customers. "These wins are a testament to how our Contact Center has transformed from a traditional service function into a strategic engine driving measurable business impact," said Danielle Imbody, AVP of Kobie's Contact Center. "By combining disciplined operational execution with human-guided AI, our teams directly influence both customer experience and post-call spend lift."
More on PrAtlas
Kobie's investment in innovation extends beyond individual solutions to the culture that enables them to be successful. "Our commitment to responsible AI is not only shaping our products," said Rachel Bicking, Chief Data & AI Officer at Kobie. "It's transforming the breadth of our capabilities and the speed at which we deliver them. To truly lead in customer experience, AI must be seamlessly embedded."
To learn more about Kobie, visit www.kobie.com
Comments from the panel of worldwide judges cited Kobie's innovative use of governed AI, speed to market, and proven revenue impact as contributing factors to its multi-award-winning results. Judges commented:
- "Great use of new AI technology and understanding the importance of the Governance layer. The ability to execute the new AI technology within the Customer Service space with speed and solid results are impressive."
- "Kobie's 18% increase in post-call spend alone is a brilliant marker that establishes a direct correlation between the quality of service and revenue. The use of AI to support most vulnerable members is also an excellent use of technology."
- "Kobie's achievement in compressing a multi-year AI roadmap into a 30-day production rollout across nine clients is an exceptional example of technical agility and strategic foresight."
Kobie's Contact Center provides expert Tier 1 and Tier 2 loyalty care solutions that accelerate issue resolution while deepening emotional loyalty with customers. "These wins are a testament to how our Contact Center has transformed from a traditional service function into a strategic engine driving measurable business impact," said Danielle Imbody, AVP of Kobie's Contact Center. "By combining disciplined operational execution with human-guided AI, our teams directly influence both customer experience and post-call spend lift."
More on PrAtlas
- AI-Driven Defense Expansion, Autonomous Systems and Israeli Aerospace Manufacturing Platform: VisionWave Holdings (N A S D A Q: VWAV)
- AI Predicts the Most Likely 2026 FIFA World Cup Winner
- The AI Production Shift: Why Game Development Is Entering Its Most Accelerated Phase
- World-First AI Humanoid Robot Debuts on Cherie Barber's Ground-breaking Australian Reno Show
- New Survey Reveals America's Most Feared Bridges for Cyclists — Golden Gate Tops the List
Kobie's investment in innovation extends beyond individual solutions to the culture that enables them to be successful. "Our commitment to responsible AI is not only shaping our products," said Rachel Bicking, Chief Data & AI Officer at Kobie. "It's transforming the breadth of our capabilities and the speed at which we deliver them. To truly lead in customer experience, AI must be seamlessly embedded."
To learn more about Kobie, visit www.kobie.com
Source: Kobie
0 Comments
Latest on PrAtlas
- NewReputation's AI Sentiment Analysis Tool Reaches 2,500 Users as Businesses Demand Clearer Brand Intelligence
- CAPO Supply Announces Opening of Second Location in New Castle, Pennsylvania
- $224 Billion Growing Market in Life Settlements Presents Major Opportunity for New Policy Acquisition Business Plan: DLT Resolution Stock Symbol: DLTI
- Fyt-02 Launches on Kickstarter The Smart Sensor That Turns Any Chair Into a Posture & Movement Track
- YieldOMega Launches $DOUB Airdrop Campaign Ahead of TimeCurve Launch
- Kaltra Expands Microchannel Water Coil Line for U.S. HVAC Market With New Corrosion-Resistant Tube Technology
- Collectibles EvoRelic Celebrates Stellar 4.8-Star Customer Rating
- Phoenix Hip-hop Artist Rhymi Hits 23k Monthly Listeners 12 Days After Album Release
- Pediatrician Launches "Confessions of a Detective Doctor" Children's Book Series
- Integrated Maintenance Platforms Are Transforming Aircraft Operations
- T. Jones Group's Cameron Jones Serves as Judge for the 2026 CHBA National Awards for Housing Excellence
- Derek Advanced Tracking Systems Revolutionizes Asset Monitoring with Advanced Technology
- The AI Direction Deficit: TripleTen Study Finds Staff Get Told to Use AI — But Not Trained to Use It
- $29.8 Million Record Setting Q1 with Boosted Annual Guidance to $160 Million for Expanding Pre-Owned Boat Dealer: Off The Hook YS, Inc. N Y S E: OTH
- All About Technology Celebrates 25 Years of Bridging Detroit's Digital Divide
- iatroX surpasses 500,000 clinical queries and expands specialist exam coverage
- Inside-Out Hollywood: The Relentless Rise of Joseph Nybyk (AKA Joseph Neibich)
- SRK Collective Media Group Launches with a Modern Approach to Media, Authority Building, and Cultural Visibility
- MSBG Corporation Acquires GridWatch US Telemetry Automation System
- TAYP Expands Athlete Exposure Platform Beyond Georgia With New Push Into Virginia and the 757